Immediate Opening for Webstore Operations & Customer Service
Top Promotions is a screen-printing, embroidery, and promotional products company that has been in business since 1983. With several divisions and great career path opportunities, this fast paced and fun company is a great match for an energetic, self-motivated individual looking for a job that offers a wide variety of challenges and responsibilities.
Top Promotions hosts company branded webstores on behalf of our clients. The Webstore Operations position works closely with our internal staff to coordinate fulfillment of orders for these stores. Become the go-to person in this critical role assuring coordination between various departments to get the orders produced and shipped within the timeframes established with the customer. Strong organizational skills and forward thinking are critical to achieving success in this position.
Job Title: Webstore Operations & Customer Service
Job Location: Top Promotions, 8831 South Greenview Drive, Middleton, Wisconsin,
53562 (on a bus line)
Number of Positions Open: 1
Hours: Hourly position with competitive benefits, pay range is dependent on experience
Experience: Qualified candidates must have High School diploma or GED and a minimum of
2 years experience in customer service, sales or related field
Skills & Qualifications: Microsoft Office, data entry, attention to detail, customer interaction, problem solving, good communication and organizational skills.
Key responsibilities & tasks:
- Assures all webstore orders are processed and completed within the timeframes established for the program
- Assures internal communication on all webstores
- Serve as backup for phone customer service & store setup
- Serve as backup for store programming/setup (no programming experience needed - very basic)
- Process returns/credits
- Work with sales team on new program requests & product selection
- Administrative work
- Paid time off
- Paid Holidays
- Health & Dental Insurance
- Top Points Program
Position open immediately.
How to apply:
Apply online by clicking the button below or email resume and cover letter to Lorraine Pickert at firstname.lastname@example.org or mail to 8831 S. Greenview Drive Middleton, WI 53562. No phone calls please.