Immediate Opening for Webstore Operations & Customer Service

Top Promotions is a screen-printing, embroidery, and promotional products company that has been in business since 1983.  With several divisions and great career path opportunities, this fast paced and fun company is a great match for an energetic, self-motivated individual looking for a job that offers a wide variety of challenges and responsibilities. 

Top Promotions hosts company branded webstores on behalf of our clients.  The Webstore Operations position works closely with our internal staff to coordinate fulfillment of orders for these stores.  Become the go-to person in this critical role assuring coordination between various departments to get the orders produced and shipped within the timeframes established with the customer.  Strong organizational skills and forward thinking are critical to achieving success in this position.

Job Title: Webstore Operations & Customer Service 

Job Location: Top Promotions, 8831 South Greenview Drive, Middleton, Wisconsin,

53562 (on a bus line)

Number of Positions Open: 1

Hours: Hourly position with competitive benefits, pay range is dependent on experience

Experience: Qualified candidates must have High School diploma or GED and a minimum of

2 years experience in customer service, sales or related field

Skills & Qualifications: Microsoft Office, data entry, attention to detail, customer interaction, problem solving, good communication and organizational skills.

Key responsibilities & tasks:

  • Assures all webstore orders are processed and completed within the timeframes established for the program
  • Assures internal communication on all webstores
  • Serve as backup for phone customer service & store setup
  • Serve as backup for store programming/setup (no programming experience needed - very basic)
  • Process returns/credits
  • Work with sales team on new program requests & product selection
  • Administrative work


  • Paid time off
  • Paid Holidays
  • Health & Dental Insurance
  • 401K
  • Top Points Program

Application Deadline: 

Position open immediately.  

How to apply

Apply online by clicking the button below or email resume and cover letter to Lorraine Pickert at or mail to 8831 S. Greenview Drive Middleton, WI 53562.  No phone calls please.

Quick Quote

Have something in mind and need a quote fast? No problem.  We are available via phone (800-344-2968) and email Monday-Friday from 8am – 5pm CST.  For more ways to get a quick quote, click here

Rush Order

If your annual convention is right around the corner or a forgotten deadline surprised you today, don’t sweat it. We’ve got your back! Our top-notch rush service is available to ship your order within 5 days, and is the standard delivery option for many of our products. Call Now at 800-344-2968.  For more ways to submit your rush order, click here.

Contact Us & Hours

FAX: 608-836-1640 

8831 S. Greenview Dr.
Middleton, WI 53562


M-F 8:00 am – 5:00 pm CST